Prime Responsibilities and Major Factors in Evaluating Performance:
Coordinate all aspects of the Operation’s quality program.
Establish strategic plans, policies and procedures at all levels to ensure that the quality program will meet or exceed internal and external customers’ needs and expectations.
Serve as the Operation’s Management Representative with responsibility and authority for ensuring that established business management systems consistent with current ISO/QS quality system are maintained and performance is reported and communicated effectively.
Identify, develop and implement the Quality Systems required to promote and support the Operation’s business objectives.
Conduct performance appraisals of subordinates utilizing the appraisal process to achieve continuous growth in their capabilities and contributions.
Manage the Quality function and the internal audit system of the Operation.
Coordinate the Operation’s quality certifications and audit maintenance.
Interact with customers to ensure customer satisfaction with Operation products and service.
Develop, implement, and audit quality training programs throughout the Operation.
Establish, monitor and communicate the Operation’s goals for cost of quality.Manage the initial release and approval and audit and approval of outside vendors providing goods and services to the Operation.
Ensure that the highest standard of ethics is maintained throughout the Quality organization.
Perform other duties as assigned.
Bachelor’s degree, preferably in an engineering field. A Masters degree is desirable.
Ten plus years of experience in a quality assurance environment with five years in a management or supervisory role.
Black Belt certification preferred. Lean Methodology preferred.
Five to ten years in investment casting experience in Quality or Engineering is desirable.
Computer literacy in word processing and spreadsheets is required.
Founded in 1946 and headquartered in Milford, New Hampshire (USA), Hitchiner Manufacturing Co., Inc. is the premier supplier of complete-to-print, high-volume, complex thin-wall investment castings and fully-finished casting-based subassemblies and components to industry. The company leads the industry in volume production, reduced lead-times and just-in-time manufacturing. Hitchiner produces cast...ings in hundreds of different alloys for a broad spectrum of global markets and customers that include the leaders in the automotive, aerospace, and other industries.