The South Coast British Columbia Transportation Authority (TransLink) is one of Canada’s most innovative transportation authorities, founded in 1999 to plan and manage transportation within Metro Vancouver. We’ve achieved success not only in improving the transportation network of the region, but helping maintain the enviable lifestyle of residents and the viability of local businesses. TransLink and our family of companies (Coast Mountain Bus Company, B.C. Rapid Transit Company and Transit Police) are proud to be one of BC’s Top Employers.
Manages transit network projects and programs in support of TransLink’s Plans and Strategies.
Develops rolling three year service plan for changes to the transit network, including network and service levels on TransLink’s multi-modal transit system.
Leads and manages multi-year bus and rail fleet and facilities plans and strategies that align replacement plans and corporate direction on expansion plans and other priorities.
Recommends strategies and business models for service delivery, including accountability for transit service contracts.
Develops and implements strategies, plans, short and long term goals to advance implementation of service plans and fleet and facilities plans. Develops programs, policies and projects to advance service, fleet, and facilities innovations, as identified in long term vision-level plans.
Advises senior leadership on recommended changes to the transit network. Proactively engages with senior management across the Enterprise to ensure successful implementation of Network Management Plans.
Collaborates with elected officials, municipal leadership; makes presentations to Council on issues and plans regarding the transit network. Engages with municipal staff at Senior Management level to consult on potential changes and ensure transparency. Represents TransLink on various committees and task forces, prepares reports and studies for presentation.
Manages governance for transit service change approvals process, including the Bus Service Approvals Committee, by providing schedules, agenda and content delivery. Actively supports subsidiaries in managing Rail Fleet, Facilities and Service Committee and Bus Fleet & Facilities Committee. Works with the operating companies and other stakeholders to implement plans and optimize service consistent with direction provided by senior leadership, Board and Mayors’ Council.
Manages the technical program towards analysis and evaluation of transit network performance data, including customer feedback data, compass data, APC data, TMAC, etc. Provides strategic analysis of trends and emerging issues. Prepares policies, programs and projects for the transit network in support of service plans and fleet and facilities plans.
Develops operating budget for Transit Network Management Department and provides input into the System Planning business plan.
Manages reporting staff, including selection, development, coaching, managing performance, assigning/reviewing work and all other people management practices.
Oversees contractors and consultants, providing work direction and monitoring contract compliance.
Education and Experience:
The competencies of this role can be acquired by completion of a Master’s Degree in Urban Planning, Engineering, or related discipline plus seven (7) years of experience in multi-modal transportation planning or engineering.
Expert knowledge and experience of transit system planning and operations, multi-modal and regional transportation planning, project management and emerging trends in urban transportation.
Excellent working knowledge of mobility, safety, and sustainability principles, road and traffic management and engineering, urban design, environmental and economic impact analysis, structured decision making.
Advanced project management skills, including attention to detail and interpretation skills to derive meaning and develop recommendations based on findings.
Excellent written and verbal communication skills as well as interpersonal skills to manage internal and external relationships, deliver presentations, and lead report writing activities.
Excellent problem solving and decision making skills to select and establish appropriate processes and standards for the functional area.
Solid leadership skills to manage a team of directly reporting staff, oversee contractors, and manage project teams.
37.5 hours per week
An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario, behavioural descriptive interview questions.
The South Coast British Columbia Transportation Authority (TransLink) is one of Canada’s most innovative transportation authorities, founded in 1999 to plan and manage transportation within Metro Vancouver. We’ve achieved success not only in improving the transportation network of the region, but helping maintain the enviable lifestyle of residents and the viability of local businesses. TransLink ...and our family of companies (Coast Mountain Bus Company, B.C. Rapid Transit Company and Transit Police) are proud to be one of BC’s Top Employers.