Provide quality guidance/direction and coordinate all quality functions as they relate to the manufacturing of Kapton® film. Provide technical support to Operations with respect to improving the quality of Kapton® film, quality systems, and product-related services. Support and lead the quality improvement initiatives as part of the continuous improvement philosophy, with focus on prevention and mistake-proofing. Work with area teams using quality tools and Root Cause Failure Analysis (RCFA) to implement solutions. Be a team player with Manufacturing Engineering and Operations to improve in-process product quality.
Translate and communicate customer quality requirements into understandable plans and assess current capability to meet requirements.
Lead and/or supports investigations of internal and external quality issues in a timely manner and implement effective corrective and preventive actions using root cause tools (5Why, Root Cause Failure Analysis (RCFA), Fishbone, etc.)
Quality source for release of material on “Tech Hold” (typical MRB Function)
Conduct internal system, process, and product audits and monitors corrective action plans.
Initiate, monitor and execute quality improvement programs/projects to align with and achieve Quality Objectives, COT’s, to improve customer satisfaction.
Develop, maintain, and provide quality metrics as required to facilitate a positive proactive change in quality performance.
Analyze internal and external failure data and ongoing quality performance for continuous improvement (CI) opportunities and drive CI effort.
Actively participate in daily/weekly Operations “toolbox”/Visual Management Board Meetings to communicate quality performance.
Work with Supplier Quality and Purchasing to facilitate corrective/preventive actions with Suppliers in a timely manner
Participate/Lead Supplier Audits as directed
Coordinates/Conducts necessary training with Operations on quality standards, product knowledge, and problem solving (RCFA)
Requires a BS in Engineering (or equivalent work experience will be considered) and a minimum of 3 years of experience in an industrial or manufacturing environment.
Effective verbal and written communication skills with the ability to interact with a range of personnel
Proficiency in Microsoft programs (Excel, Word, PowerPoint, Project), Minitab
Minimum 3 years in a Quality Engineer role
Six Sigma Green Belt (or higher) certification
Interface with Customers and Suppliers on quality and technical issues