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Albert Kahn Associates, Inc. Logo
Albert Kahn Associates, Inc.

Detroit, Michigan

Albert Kahn Associates Logo
Albert Kahn Associates

Detroit, Michigan

Illinois Department of Transportation

Springfield or Chicago, Illinois

NEW! NEW!
Fort Collins Utilities

Fort Collins, Colorado

NEW! NEW!
ascena Logo
ascena

Columbus, Ohio

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Coachella Valley Water District

Palm Desert, California

NEW! NEW!
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SMUD - Sacramento Municipal Utility District Logo
SMUD - Sacramento Municipal Utility District

Sacramento, California

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Iwaki America Logo
Iwaki America

Holliston, Massachusetts

NEW! NEW!
King County Metro Transit

Seattle, Washington

NEW! NEW!
Orion Marine Construction Logo
Orion Marine Construction

Tacoma, Washington

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Agri Drain Corp. Logo
Agri Drain Corp.

West Des Moines, Iowa

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Metrolink Logo
Metrolink

Pomona, California

NEW! NEW!
City of Raleigh Logo
City of Raleigh

Raleigh , North Carolina

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UCSF

San Francisco, California

City of Greeley - Greeley, CO

Greeley, Colorado

City of New Braunfels Logo
City of New Braunfels

New Braunfels, Texas

Excel Linen Supply

Kansas City, Kansas

Northshore Utility District

Kenmore, Washington

A&F Engineering Co., LLC Logo
A&F Engineering Co., LLC

Indianapolis, Indiana

A&F Engineering Co., LLC Logo
A&F Engineering Co., LLC

Indianapolis, Indiana

Chemours

Fayetteville, North Carolina

Alameda Municipal Power/City of Alameda

Alameda, California

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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