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Exponent, Inc.

Detroit, Michigan

Banning Engineering

Plainfield, Indiana

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BKBM Engineers

Minneapolis, Minnesota

Interstate Waste Services

Amsterdam, Ohio

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City of Hesperia

Hesperia, California

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National Institute of Child Health and Human Development

Bethesda, Maryland

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Hesperia, California

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Goshen, Indiana

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University of Michigan/Michigan Medicine

Ann Arbor, Michigan

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Harrisonburg, Virginia

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Willmar, Minnesota

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Traverse City Light & Power

Traverse City, Michigan

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Wilmington, North Carolina

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West Sacramento, California

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Garden City, Idaho

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Stockton, California

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Arup

DC, Washington

The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)

Modesto , California

The University of Alabama

Tuscaloosa, Alabama

County of San Diego - Department of Public Works

San Diego , California

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City of Bellevue

Bellevue, Washington

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City of Tacoma

Tacoma, Washington

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Missouri River Energy Services

Watertown, South Dakota

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Director, Customer Care Services for Customer Call Center
Position Description:Under nominal direction, the Customer Care Services Director provides senior-level leadership for staff and programs related to Austin Energy Customer Care Services.The Customer Care Services Director will oversee the Commercial Call Center. This team is dedicated to working with small to mid-size commercial customers. Driven by the growth in Austin, the services are expanding to include multi-family, mid-size businesses integrated programs around energy efficiency, developer/builder customer relations, customer account management and guidance/support thru City of Austin electric permitting process.   Preferred Experience: Knowledge and/or experience with utility infrastructure of com


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